My recent email to Jeff Stratton of McDonalds – I would emphasize it did not turn out to be fraud but it was a strange practice in general and management had no explanation for it and there was never an apology by management for them taking my credit card and wanting me to pull forward without it.
See how the story began with my suspicions of credit card fraud at the Bertuca Organization’s Mcdonalds.
I am only expressing the truth of what happened. But in the wake of reports of McDonald’s Franchisees Not Pleased About Improving Customer Service this all seems to make sense to me. Chicago Business reported on how a smile’s the last straw for some McDonalds owners which is also consistent with all of my treatment at the Bertuca Organization’s McDonalds restaurant locations. And so the original yarn unfolds…
I’ve realized the original story was never told of the VERY first set of encounters with the Bertuca Organization. It was Summer of 2012. I reported this to Meredith McBough and later John Beckett of the Bertuca Organization. From not taking orders to my suspicions of credit card fraud, it was only the beginning….
The Mainstream media has all but ignored Kermit Gosnell, the abortion doctor on trial in Philadelphia for what can only be described as acts of horror.
It’s not your fault. Since the murder trial of Pennsylvania abortion doctor Kermit Gosnell began March 18, there has been precious little coverage of the case that should be on every news show and front page….
NBC-10 Philadelphia reported that, Stephen Massof, a former Gosnell worker, “described how he snipped the spinal cords of babies, calling it, ‘literally a beheading. It is separating the brain from the body.” One former worker, Adrienne Moton, testified that Gosnell taught her his “snipping” technique to use on infants born alive.”
“A Lexis-Nexis search shows none of the news shows on the three major national television networks has mentioned the Gosnell trial in the last three months. The exception is when Wall Street Journal columnist Peggy Noonan hijacked a segmenton Meet the Press meant to foment outrage over an anti-abortion rights law in some backward red state.”
However I have prepared a social media report that right now is outdated but lists examples of the Kermit Gosnell trial being covered BY THE PEOPLE. It lists 50 some mentions but by the hours it’s grown. This is just the initial report.
I am disturbed because the mainstream media would look at this as an abortion issue, yet if this exact issue were happening in China they would all cover it as a HUMAN RIGHTS issue since China is the ‘big bad’ . But it has to be up to Social Media to cover this doctor’s trial in what Democratic Lawmaker Daniel Patrick Moynihan appropriately called “Infanticide” and what then-Senator Hillary Clinton voted “Yes” to the “Born Alive Infant Protection Act” to prevent.
And the horrors don’t end there.
Why are the grass roots on BOTH sides of the aisle covering this while the mainstream is not? I wish I knew.
My email to corporate:
The Bertuca Organization promised us 3 Extra Value Meal Coupons, we only got 2. We went to this location to use our 2 and drove off with our order thinking it was correct but it was missing honey BarbQ sauce. We had to spend money driving BACK to get the sauce. Now we were short 1 meal AND the meals we did use they still can’t get right. What is so hard about reading the order on the SCREEN? It’s bad enough the Bertuca Orgnization has refused service to us, a mixed family, over a cup of water, but now the Bertucas don’t want to give us our full order and let us drive away without it? If they profit from not giving customers their full order and hope they won’t notice, if that’s the Bertuca way of raising money to pay their franchise fee, that’s inexcusable. No other mcDonads gives us this much trouble but it’s always a Bertuca organization McDonalds who tries to take our credit cards, refuse service based on factors we don’t understand, and shorts our orders. I’m tired of being Bertuca’d. I’d like an extra value meal that I can use at any location, so I don’t have to back and deal with Bertuca quality service. I’d like a gift card for $10 so I can walk away from Bertuca locations. Going back to use the coupon they gave us just creates headaches and forces Bertuca employees to fulfill orders accurately, a standard they clearly never reach with us. They are as efficient as the closed location on Broadway. Not at all.
906 Rivergate Parkway Goodlettsville, TN 37072.
After an email to McDonalds corporate yet again, The Bertuca Organization sent just 2 of the 3 Extra Value Meal coupons they promised us. So we went to the 906 Rivergate Parkway Goodlettsville, TN 37072 McDonalds Location and ordered two meals including a Chicken McNugget meal with honey mustard sauce. We got our meal and drove away, down the road, only to discover we’d been Bertuca’d. There was no honey mustard sauce in the bag. We had to turn around, drive back, go inside and get our sauce.
Only at the Bertuca Organization (TBO) McDonalds do we run into problems like this. Their McDonalds in Nashville never result in the service we receive from other McDonalds Nashville. So we just get Bertuca’d….
In the December incident at the McDonalds at 4114 Hillsboro Pk, Nashville, TN run by the Bertuca Organization the area supervisor promised 3 coupons to make up for our time and trouble with the McRib sandwich and commuting an hour only to be refused service by the Bertuca Organization.
The Area supervisor I spoke to promised to mail them. It’s now March 7, and in the traditional Bertuca Organization style I am accustomed to, I have no coupons. McScammed and Betuca’d yet again. By the Bertruca Organization McDonalds Restaurants in Nashville, TN.
Today I encountered a Crete Driver Tractor Trailer, # 225078. I followed him on I-24E from Nashville proper towards the Smyrna area. I was highly impressed at how he handled his rig. He drove safe, obeyed the rules of the road, and appeared alert and responsive. He was a cut above the rest of what I normally see on Nashville’s highways.
I-24 is notorious for accidents, careless drivers, and major setbacks due to small driving mistakes. While cars outnumber truckers, truckers have a greater responsibility, are in many cases professionally trained, and in my estimation, bear a greater responsibility. This Crete Carrier driver clearly realized all of that.
Kudos to Crete Carrier – I’d feel confident and safe if my family were sharing the highway with Crete Carrier.
After no response from Dollar General via phone, the refusal of any follow up information, I have sent an email to Richard Dreiling of Dollar General:
Dear Mr. Dreiling:
I remember just being the outsider looking in, never quite understanding anything. Being the one who never fit in, never quite belonged, never quite felt comfortable. But that eventually passed.
It was lifetimes ago and yet I remember interviewing Monica, Ray J, Fabolous; I remember press events meeting Wyclef Jean, screening Aaliyah’s movie and her final release party before her untimely death – being in the same room as she, not knowing it would be the final time. Valentine’s Day showing up with a bear and chocolates for R&B singer Brandy after her mom invited me to “A Tribute for Rod Stewart” by Atlantic Records, a private party.
And then travelling the world working with AIDS orphans in Zambia, South Africa, and Kenya, 5 trips in 2 1/2 years, it was an amazing run. Vistiting Amsterdam, London, and other places along the way was so exciting, and truly believing I was making a difference out there, experiencing different cultures and ways of life, new civilizations, going where I hadn’t gone before. Lost a child on the last adventure. I think I underestimated how much losing a 6 week old child does to one’s sense of adventure.
And most recently, lived two lives at once, helping run a film company, getting to visit film sets across the country, spending time with Garcelle Beauvis, Matthew Marsden, Doug Jones, Dan Ireland, Jonathan Shepard, and so many others, returning to L.A. – the site of the final film set – with the help of my guide Alexis to work with the homeless, and at the same time running an open home for teens in East Nashville, allowing them in 24/7 for rest, food, sanctuary, training, and recreation.
Now…I’m a parent. In my 11th month of parenting. A new adventure entirely. The things on my mind these days are parenting the best way I know how, and hoping to find my friend Alexis one day in the future. I’ve not asked for much for myself over the years, but finding her in the future would be a nice kiss to the past.